Broadband provider checklist

Make sure you choose the right broadband provider that suits your business needs

  • Establish what your business needs. Will you be connecting a single computer or your entire network?

  • Evaluate how much data you need to upload. Cloud computing and remote access services tend to require good upload speeds, but cheaper connections are designed mainly for downloads.

  • What kind of connection do you need? With more and more businesses doing more things digitally the kind of connection you go for is really important. Superfast, Full fibre broadband or even a leased line connection for some types of businesses.

  • Check what broadband providers are in your area. Yes we can go for the usual broadband providers, but have you ever thought outside the box, changing it up a bit. Regional altnet broadband providers are available in your area, you just need to do a little more digging for them…but trust me, it’s worth shopping around.

  • Consider how your internet needs may change in future. For instance, if your business grows, changes direction slightly, you may need to upgrade to a faster connection. Make sure your broadband provider can offer this for you.

  • Compare the cost of different broadband packages from different broadband providers. Some broadband providers are sneaky and will hide the fact that there are price rises. Make sure you do your research.

  • Check the contract carefully. A year’s contract is common, but some providers will sign you up for 18 months. Make sure you can upgrade during this period if you think your requirements will change.

  • Decide whether you need a service level agreement (SLA). This guarantees you a certain level of broadband reliability. Packages with an SLA usually cost more, but provide greater reliability, security and service. Interested in a service that provides seriously good SLAs head to our leased line page here.

  • Check what support you will get from your broadband provider. Most broadband providers offer telephone support and online chat. I guess it really all depends on what kind of support you want and suits the way that you do business.

  • Check what security measures they provide to protect your company from viruses, malware and hacking. Some packages come with free security software.

  • Get recommendations from your IT supplier, advisers and contacts. Broadband performance sometimes varies by area, so it can be a good idea to check with businesses nearby. However, a trustworthy broadband provider will tell you the speeds you’ll get before you sign the dotted line. If you feel like you can’t trust them, why go with them?

Made your mind up and ready to move broadband providers?

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