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Your Gigabit broadband voucher: Step by step

Everything you need to know about the Gigabit broadband voucher, from ordering and installing

Your business deserves to be the fastest and ready for future technology, that’s why you’ve decided to claim your UK Government Gigabit broadband voucher.

But how does it work?

What do you have to do and how easy is it to claim the voucher and install the fibre into your office? and how quickly will you be connected?
I’m sure there are plenty of questions you have about the Gigabit broadband voucher, and all we can say is, don’t worry. Below is a step by step flow of how we get your signed up and installed with gigabit fibre broadband speeds and what you have to do and, most importantly how easy it is to get you up and running with full fibre broadband (FTTP).

Step 1

Of the gigabit broadband voucher

Once you’ve decided on your gigabit package with one of our Client Advisors they will send you out your contract. This contract will include everything you need to know about the Gigabit broadband voucher.

Step 2

Of the gigabit broadband voucher

Once you’ve signed and sent your contract back to us our Provisioning Team will apply for your Gigabit broadband voucher on the DCMS portal on your behalf.

Step 3

Of the gigabit broadband voucher

After our Provisioning Team have applied for your Gigabit broadband voucher you will receive an email from DCMS. You have to accept this email before we can do any of the infrastructure work and connect you.

Step 4

Of the gigabit broadband voucher

Sometimes DCMS will dispute the Gigabit broadband voucher. They inform our team and we will be in touch with you to provide evidence. We cannot do anything with your order until the voucher is “issued” to us on the gigabit portal.

Step 5

Of the gigabit broadband voucher

Once you are up and running and our Provisioning Team will redeem your Gigabit broadband voucher on the DCMS portal.

Step 6

Of the gigabit broadband voucher

Start enjoying your ultrafast fibre speeds thanks to the Gigabit broadband voucher!

gigabit broadband voucher

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