Leased Line FAQ

If you need high performance and reliability then a leased line is your only choice. A leased line directly connects your office to the exchange of data centre. The connection is direct, private and uncontended and you don’t share it with anyone else.

Upload and download speeds are the same and can be guaranteed, from 10 to 1Gbs per second, or go even faster, up to 10Gbs per second. A leased line with Spectrum Internet comes with the best Service Level Agreement, so you can always be confident that your business stays connected.

Here are some of the most frequently asked questions we’ve received about a leased line, and hopefully can help you decide whether a leased line is ready for your business.

business working hard with the help of their leased line

What is a leased line?

Leased lines refer to an ‘always on’ connection between two points that includes traditional fixed circuit technology and next generation Ethernet services. A leased line is a private high-performance circuit that a customer can rent to carry both voice and data. A leased line is usually deployed over dedicated fibre-optic cables.

Why would I need a leased line?

If access to a 24/7, high-speed Internet service is critical to your business operations, then a leased line offers the best connectivity option for you. As it is a dedicated, direct and uncontended circuit, line speed is always maximised and available, as and when you need it.

What speeds are available with a leased line?

We can provide symmetrical upload and download speeds of up to 10GB. You can choose from the fibre bearer capacity and then the constant transit rate that you require.

We have fibre at our premises; can this be used for the leased line service?

There are different types of fibre connections. Fibre to the Premise is a broadband (shared) solution where as a Leased Line is dedicated to your busiomess. While all quotations assume existing fibre is present and available for use, we would still need to conduct a site survey, to ascertain whether you had the correct fibre present and available for use. This is part of the order process and built into the costs so when you place the order we can determine this for you. If there isn’t .

 Can I use my existing firewall?

Yes. Any firewall can be installed behind the CPE to protect the customer network from security breaches; however as we work with some of the country’s best firewall providers, Fortinet, we can offer solutions that best fits your requirements.

How will you manage my leased line service?

We offer 24/7, 365 day support, as part of a Fully Managed Service that can include a minimum response time.

What Service Level Agreement (SLA) is available on the leased line service?

Your leased line service will be backed up by one of the strongest SLA’s available. We target 100% uptime and pay you if we don’t meet the SLA’s set.

Can a leased line service save me money?

A leased line service can provide considerable savings for businesses of any size, thanks to the improvements in performance, reliability and uptime that it offers. It enables your business to put more online, for example cloud services, VoiP, video conferencing. This can save you costs in other ways.

With a leased line, you’ll always have access to 100% of your line capacity too.

If a leased like sounds like something your business needs, then click here to view our Spectrum leased line and why it’s the best possible connection for you. Once you’ve read up about what we can offer you, contact us and we can set up a time that suits you to call about a potential future-proof broadband connection for your business.