Secure Law Solicitors are medical negligence and personal injury expert lawyers who pride themselves on offering a friendly and efficient high quality service nationwide. Based in Cardiff Gate International Business Park, the firm are renowned for their expertise and their lawyers are mentioned in the ‘Legal 500’ official list of specialist personal injury lawyers.
Secure Law aim to obtain the maximum compensation for clients under a “no Win, No Fee” Agreement. Evidence of their success and expertise in this field can be seen in the tens of millions of pounds of compensation for clients that the Secure Law team have recovered since the company was established.
Secure Law needed an increase of bandwidth as peaks in use during the day were causing slow broadband speeds, which were significantly impacting essential activities.
Both staff and clients were becoming increasingly frustrated when the existing service caused delays in accessing system data during telephone calls.
Until this point there had been no fibre optic broadband available in the business park so Secure Law had to endure the delays and system failures that were a regular occurrence without any chance of improvement.
The Spectrum Solution
The Super Connected Cities scheme enabled Spectrum Internet to invest in new infrastructure, bringing fibre broadband into the business park through a fibre-to-the-cabinet solution.
Secure Law saw the advertisement on the business park about the new broadband service available and enquired about signing up. By applying for a Super Connected voucher from Cardiff Council they were able to connect to the new service in a matter of weeks and are now seeing a dramatic improvement in their broadband speeds.
“Applying for the Super Connected voucher was incredibly easy. Form filling was minimal, and communication with the Council and Spectrum was prompt and straightforward”
– Bob Harvey, Managing Partner, Secure Law
Benefits and Results
Secure Law staff now have improved productivity and their case management platform is far more stable as a result of the new connection. Efficiency has dramatically increased as staff are spending significantly less time waiting for screens to appear. Staff now have confidence in the tools they have to perform their roles and morale has seen a large boost as a result. Increased bandwidth means that Secure Law have increased their potential for growth and have future proofed their business by being able to use services such as video conferencing and cloud services, as technologies continue to advance.
Since receiving the superfast connection Secure Law have seen an increase in speeds, which is at least 15 times faster than their previous ADSL service. The new connection enables Secure Law’s case management system to operate far more quickly, enabling staff to work seamlessly. Staff are able to access internal systems and the internet simultaneously without degrading internet quality.
“The Spectrum Internet service has made a dramatic difference to the broadband speeds we are receiving, as previously we were averaging speeds around 1Mbps. The experience from our new service is incomparable, with our most recent speed test showing 60Mbps.”